Severe weather can strike at any moment, and while our office in eastern Missouri is a safe distance from the Gulf, we are no strangers to the storms that can affect the Central Plains. Whether it’s a tornado, hurricane, or any other natural disaster, the best thing you can do is be prepared. Here’s a guide to ensure your office tech is ready to weather the storm.
Severe Weather Tech Prep for SMBs
1. Create a disaster recovery plan.
Make sure you have a written disaster recovery plan. It should detail the steps your team will take if the worst happens, ensuring that everyone knows their role and responsibilities.
2. Conduct a tech inventory.
Ensure you have a full inventory of all office tech. Communicate this list to staff members so everyone knows what equipment is crucial and where to find it.
3. Prepare network documentation.
Have your IT manager or consultant keep updated network documentation. This will ensure they can provide this information when needed, helping to get your systems back online quickly.
4. Offsite data backups.
Many businesses rely on onsite backups, but it’s essential to have offsite backups too. If your physical office is damaged, having remote backups ensures that you can access critical data without disruption.
5. Test your backup system.
Regularly test your backup systems. Ask your IT team to verify that your backup is intact and data recovery works smoothly in case of an emergency.
6. Plan for remote work.
Identify which parts of your business can operate remotely during a disaster. Ensure that employees have the tools and access needed to work from home or another location if necessary.
7. Create an SOP for disasters.
Develop a standard operating procedure (SOP) that outlines what employees should do in the event of a long-term office closure. Clear communication is key during these times.
8. Practice working remotely.
Though many businesses learned to work remotely during the pandemic, it’s vital to practice ahead of time to ensure smooth operations. Doing this before an actual disaster will help reduce productivity losses.
9. Prepare your IT team for outages.
Make sure your IT team is ready to respond to a server outage or assist with technology recovery post-storm. If you don’t have a dedicated team, establish a relationship with a larger firm that can respond swiftly.
10. Set up call forwarding.
Forward your office phones to a cell phone or alternative number. Alternatively, set up a softphone or VoIP service if your phone system allows for it.
Special Considerations for Hurricane Preparedness
- Shut down and unplug devices.
Ensure computers, printers, and other tech are turned off and unplugged to avoid damage from power surges. - Protect equipment from flooding.
Elevate computers and other important tech off the floor to reduce the risk of water damage. - Disconnect cables.
Unplug Ethernet and power cables from all devices. - Protect with dry bags.
If possible, use dry bags or plastic covers to protect electronics from water. - Coordinate server shutdowns.
Work with your IT team to ensure servers are properly shut down in preparation for the storm. - Consider a wireless backup.
Having a wireless failover for internet access could be a lifesaver if your primary connection goes down during the storm.
Business Continuity and Disaster Recovery (BCDR)
Business continuity and disaster recovery (BCDR) planning is about ensuring your business can keep running through and after a disaster. A good BCDR plan will help your company navigate through challenging situations.
Steps to Implement BCDR
1. Assess risks.
Start by identifying potential risks, including natural disasters, system failures, or cyber-attacks, and analyze how they could impact your business.
2. Develop a comprehensive plan.
Create a detailed BCDR plan based on your risk assessment. This should include response steps, responsible personnel, and required resources.
3. Choose the right technology.
Select the tools and technology that will support your BCDR efforts, such as backup software, cloud storage solutions, and disaster recovery services.
4. Test and refine.
Regularly test your BCDR plan and adjust it as necessary. This will help you identify any weak points and ensure the plan remains effective.
Why Some Businesses Skip BCDR
Although BCDR is essential, some businesses hesitate to implement it due to:
- Cost: Developing a BCDR plan can be expensive, especially for small businesses.
- Complexity: For those unfamiliar with the technologies involved, setting up a BCDR strategy can feel overwhelming.
- Ongoing Maintenance: A BCDR plan requires regular maintenance, including updates and tests, to remain effective.
The Value of BCDR
Despite the costs and complexity, investing in BCDR offers invaluable benefits. It ensures your business remains operational during and after a disaster, giving you the peace of mind that your business is protected, no matter what happens.
By preparing your technology, training your team, and developing a comprehensive disaster recovery strategy, you’ll significantly reduce the risk of downtime and financial loss in the event of a crisis.